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Terms of Service

Last Updated: May 21, 2025

1. Introduction

Welcome to Alara. These Terms of Service ("Terms") govern your use of the Alara website, applications, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

Please read these Terms carefully before using our Services. If you do not agree to these Terms, you may not access or use the Services.

2. Definitions

  • Alara," "we," "our," or "us" refers to the company operating the Services.
  • "User," "you," or "your" refers to any individual or entity using our Services.
  • "Content" refers to any information, data, text, software, graphics, messages, or other materials that are generated, provided, or otherwise made accessible on or through our Services.
  • "Exchange" refers to any cryptocurrency exchange platform that you connect to our Services.

3. Account Registration

To access certain features of our Services, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

We reserve the right to suspend or terminate your account at our discretion without notice if we suspect any unauthorized access or use of your account.

4. Exchange Connections

Our Services allow you to connect your accounts from various cryptocurrency exchanges. By connecting your exchange accounts, you authorize us to access and retrieve your trading data and account information from those exchanges.

You represent and warrant that:

  • You have the authority to provide us with access to your exchange accounts;
  • Your access and use of the exchanges comply with their respective terms of service;
  • You understand the risks associated with sharing your API keys with third-party services.

We recommend using read-only API keys with no withdrawal or trading permissions to minimize security risks. You are solely responsible for managing your API keys and can revoke our access at any time by removing your connections in the platform or by deactivating the API keys on your exchange.

5. Subscription and Payment

We offer both free and premium subscription tiers. By subscribing to our premium services, you agree to pay the applicable fees as described on our pricing page. Subscription fees are billed in advance and are non-refundable, except as required by law.

You authorize us to charge your selected payment method for all applicable fees. If your payment method fails or your account is past due, we may restrict or suspend your access to premium features until the issue is resolved.

We reserve the right to modify our pricing and subscription terms at any time. Any changes to subscription fees will take effect at the start of the next billing cycle. We will provide reasonable notice of any price changes.

6. User Conduct

You agree not to:

  • Use our Services for any illegal purpose or in violation of any applicable laws;
  • Attempt to gain unauthorized access to any portion of the Services or any other systems or networks connected to the Services;
  • Interfere with or disrupt the Services or servers or networks connected to the Services;
  • Use any robot, spider, scraper, or other automated means to access the Services;
  • Reverse engineer or attempt to extract the source code of our software, unless applicable laws prohibit those restrictions;
  • Upload or transmit any viruses, malware, or other harmful code;
  • Collect or harvest any information from other users without their consent;
  • Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.

7. Intellectual Property

Our Services and all content, features, and functionality thereof are owned by Alara, its licensors, or other providers and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services without our express written consent.

8. Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that our Services will be uninterrupted or error-free, that defects will be corrected, or that our Services or the servers that make them available are free of viruses or other harmful components.

The information provided through our Services is for informational purposes only and should not be considered financial, investment, tax, or legal advice. You are solely responsible for your investment decisions and we recommend consulting with a qualified professional before making any financial decisions.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ALARA, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, OUR SERVICES EXCEED THE AMOUNTS PAID BY YOU TO ALARA DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY.

10. Indemnification

You agree to defend, indemnify, and hold harmless Alara, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.

11. Governing Law

These Terms and your use of the Services shall be governed by and construed in accordance with the laws of Singapore, without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Services shall be instituted exclusively in the courts located in Singapore, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date at the top of this page.

Your continued use of our Services after any such changes constitutes your acceptance of the new Terms. If you do not agree to the new Terms, you must stop using our Services.

13. Termination

We may terminate or suspend your access to all or part of our Services, with or without notice, for any conduct that we, in our sole discretion, believe violates these Terms or is harmful to other users of our Services, us, or third parties, or for any other reason.

Upon termination, your right to use the Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14. Contact Information

If you have questions about these Terms, please contact us at:
legal@alara.com